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Getting Bounce Back Messages
If you are getting many returned emails and bounce back messages but not sure why, it is most likely "email spoofing". This happens quite often on the most commonly used addresses (info@, sales@, webmaster@, etc.) and also on email addresses that are listed on the website. Unfortunately this cannot be...
If you are getting many returned emails and bounce back messages but not sure why, it is most likely "email spoofing". This happens quite often on the most commonly used addresses (info@, sales@, webmaster@, etc.) and also on email addresses that are listed on the website. Unfortunately this cannot be...
Common Majordomo Problems
If you send a LIST COMMAND email to the list and don't receive any response, or you receive a message bounced back from the server, most likely your email client is sending messages using HTML formatting, which is not supported by Majordomo. Important Note: Make sure your email is in plain text. To...
If you send a LIST COMMAND email to the list and don't receive any response, or you receive a message bounced back from the server, most likely your email client is sending messages using HTML formatting, which is not supported by Majordomo. Important Note: Make sure your email is in plain text. To...
Common NeoMail Error Messages and Problems
One common error in NeoMail is a "Quota Hit!" message appearing at the top of the screen, even when you only have a small amount of mail in your mailbox. This means that NeoMail was not properly installed; you can update the NeoMail quota (which is used for the Trash...
One common error in NeoMail is a "Quota Hit!" message appearing at the top of the screen, even when you only have a small amount of mail in your mailbox. This means that NeoMail was not properly installed; you can update the NeoMail quota (which is used for the Trash...
Email Getting Rejected
If you are using a shared IP address, webmail, or forwarding your email to an outside destination your email may be being rejected because the larger ISP's (such as Comcast, Verizon, AOL, Hotmail and many others) will block the IP of the shared server your account is being hosted on....
If you are using a shared IP address, webmail, or forwarding your email to an outside destination your email may be being rejected because the larger ISP's (such as Comcast, Verizon, AOL, Hotmail and many others) will block the IP of the shared server your account is being hosted on....
Relaying Denied - SMTP Errors
If you try to send an email message and receive a "relaying denied" error you should check the following: 1. Check the internet security software to see if it is "scanning" email. Most of the time they will auto update and cause the email to error. 2. A majority of ISP's or...
If you try to send an email message and receive a "relaying denied" error you should check the following: 1. Check the internet security software to see if it is "scanning" email. Most of the time they will auto update and cause the email to error. 2. A majority of ISP's or...
Receiving 553 RCPT hosts Error Message
If you are receiving a 553 RCPT hosts Error Message when sending email via Outlook or another email client, you may want to ensure that you are set up to authenticate with your POP credentials before SMTP. The mail server requires you, the user, to authenticate by logging into...
If you are receiving a 553 RCPT hosts Error Message when sending email via Outlook or another email client, you may want to ensure that you are set up to authenticate with your POP credentials before SMTP. The mail server requires you, the user, to authenticate by logging into...
Why can't I login to my email?
If you find that you cannot log into your email account from your email client (Outlook, Apple Mail, Thunderbird, etc.) then you may have induced a “POP Lock” to be placed on your account. These are created when too many POP connections are going to the same account or occasionally...
If you find that you cannot log into your email account from your email client (Outlook, Apple Mail, Thunderbird, etc.) then you may have induced a “POP Lock” to be placed on your account. These are created when too many POP connections are going to the same account or occasionally...
Viewing E-Mail Headers in Outlook Express
At times, to troubleshoot email issues, the email headers will have clues as to what may be causing the issue. To extract the email headers from an email using Outlook Express: • Open the email as you normally would • Right click on the email, and click “Properties” • Select the “Details” tab to see the...
At times, to troubleshoot email issues, the email headers will have clues as to what may be causing the issue. To extract the email headers from an email using Outlook Express: • Open the email as you normally would • Right click on the email, and click “Properties” • Select the “Details” tab to see the...
Viewing E-Mail Headers in Outlook 2003
At times, to troubleshoot email issues, the email headers will have clues as to what may be causing the issue. To extract the email headers from an email using Outlook 2003: • Open the email as you normally would • Right click on the email and select “Options” • Here you’ll be able to see the...
At times, to troubleshoot email issues, the email headers will have clues as to what may be causing the issue. To extract the email headers from an email using Outlook 2003: • Open the email as you normally would • Right click on the email and select “Options” • Here you’ll be able to see the...
Viewing E-Mail Headers in Thunderbird
At times, to troubleshoot email issues, the email headers will have clues as to what may be causing the issue. To extract the email headers from an email using Outlook 2003: • Open the email as you normally would • Click on “View” and then “Source” • This will show the email in its entirety This information...
At times, to troubleshoot email issues, the email headers will have clues as to what may be causing the issue. To extract the email headers from an email using Outlook 2003: • Open the email as you normally would • Click on “View” and then “Source” • This will show the email in its entirety This information...