The topic of this article is supported in its entirety by our customer support department.

OpenSourceHost includes an easy to use DNS management tool inside of your OpenSourceHost control panel, which allows you to add and modify DNS records for your domain. For example, you can add a DNS record for your domain (such as office.example.com) to point to an off-site server or computer. You can use the DNS management functions from the OpenSourceHost Control Panel, which can be accessed by clicking “Control Panel” from the My Products tab of the customer manager at https://my.opensourcehost.com.

1. Click the Web Site link and then the DNS Settings from the drop down.
2. Click the Add Record icon in the Tools group.
3. Select a resource record type, and specify the appropriate data:
   • For an A record you will need to enter the domain name for which you wish to create an A record. If you are simply defining an A record for your domain, then you should leave the available field empty. If you are defining an A record for a name server then you will need to input the appropriate entry for the given name server (ie. ns1). Then, you need to enter the appropriate IP address to which to associate the domain name.
   • For a NS record, you will need to enter the domain name for which you wish to create the NS record. If you are defining an NS record for your domain, then you will leave the available field blank. Then enter the appropriate name server name in the field provided. You will need to enter the complete name (i.e. ns1.mynameserver.com).
   • For a MX record, you will need to enter the domain for which you are creating the MX record. For your domain, you would simply leave the available field blank. You will then need to enter your mail exchanger, this is the name of the mail server. If you are running a remote mail server named ‘mail.myhostname.com’ then you would simply enter ‘mail.myhostname.com’ into the field provided. You will then need to set the priority for the mail exchanger. Select the priority using the drop-down box: 0 is the highest and 50 is the lowest. Keep in mind you would also need to add the appropriate A record, and/or CNAME if applicable for the remote mail exchange server.
   • For a CNAME record, you will need to first enter the alias domain name for which you wish to create the CNAME record. You then need to enter the domain name within which you want the alias to reside. Any domain name can be entered. It does not need to reside on the same server.
   • For a PTR record you will first enter the IP address/mask for which you wish to define the pointer. Then enter the appropriate domain name for this IP to be translated to.
   • For a TXT record, you will be able to enter an arbitrary text string, which could be a description or an SPF record.

4. Click OK to submit the data.

Important Note: Please note that changes made to your DNS records can take up to 24-48 hours to be visible worldwide.