Return to "Reseller Basics"OpenSourceHost is not responsible for providing direct support to a reseller’s clients. The support documentation on our site does pertain to reseller accounts, so resellers should turn to this reference information first. If the reseller is unable to resolve the issue on their own, the reseller can submit a support ticket at https://my.opensourcehost.com/cm.html?stage=STSSubmitTicket or call our customer service center using the contact information listed under the Contact Us tab at the top of this page.
Important Note: Resold customers who call inquiring about customer support will be referred back to their reseller.