The topic of this article is supported in its entirety by our customer support department.

It may be necessary to restart the VDS Hosting account after making changes to configuration files, or if you are having a problem with one of the services on your account (for example, if the database server is not responding, it may be wise to restart the VDS Hosting Account first). Restarting the VDS Hosting Account stops all active processes and connections on your account, then re-starts them. This process is very similar to rebooting your computer, and takes approximately 2 minutes to complete.

Important Note: Your website will not be available during this time.

Log in to your VDS Manager by clicking the ‘Login to VDS Manager’ link from the Products page of the Customer Manager, which is located at https://my.opensourcehost.com.

Inside the VDS Manager, click on Web Server on the left.

Click to restart your VDS hosting account.

If your website does not come back online within 5 minutes of restarting the VDS, please contact the OpenSourceHost Customer Support department for assistance.