The topic of this article is not supported by our customer support department, however for your convenience we are providing this material to assist you in troubleshooting potential issues related to this topic.

If you have uploaded your website files and find that you still see a default ‘coming soon’ or blank page, you may have named your website files incorrectly.

All website content for your main site must be uploaded to the /var/www/html/ directory. Your main website file must be named one of the following, depending on your publishing software’s defaults and the programming languages used on your site:

• index.html
• index.htm
• index.php

Other filenames will not be recognized automatically by the server as the primary page for your site, which results in the default coming soon page appearing. If you have problems renaming your files or believe that you have uploaded the correct file, please submit a support ticket at https://my.opensourcehost.com/cm.html?stage=STSSubmitTicket for further assistance.